Disclaimer

Special category data The Health and Safety Authority also processes special category data. This data may be provided to us as part of a complaint or incident investigation. Such special category data may include personal data relating to trade union membership or data concerning health. Data relating to criminal convictions and offences In the course of performing its functions, the Health and Safety Authority also occasionally processes personal data relating to criminal convictions and offences. How Does The Health and Safety Authority Collect Personal Data? Phone Calls: The Health and Safety Authority does not audio record or retain audio recordings of phone conversations except for phone calls to the HSA Contact Centre, low call number. These recordings are retained for 6 weeks. The calls are recorded for the purpose of training and quality and for verifying information relating to complaints received. Phone calls to direct dial numbers are not recorded. Outgoing phone calls are not recorded. Where an individual contacts the Health and Safety Authority by phone, caller numbers are automatically stored on the recipient phone in the Health and Safety Authority for a limited period of time in a list of inbound and outbound calls. All calls to the Contact Centre or calls made in relation to enforcement or inspection activities are logged on our internal database. During the course of dealing with a query, complaint or other matter, the Health and Safety Authority may record personal data received by it during the course of phone calls in the form of notes or a summary of the call may be entered on our GeoSMART database.